Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a blunder from your local shipping and delivery service and would like to terminate your order, 1st check your email and/or spam filter to make sure you clicked on the correct delivery address and/or LINK. Once this offers been done, when you are still enthusiastic about continuing, simply reply to the e mail with the details of your request and you will greatly appreciate any assistance you may possibly offer. For specialized issues, you may need to contact customer care via their own contact number: (Toll Free). Alternatively, if a person have any additional questions, you can send us an email and we will do our utmost in order to assist you.
Your package will arrive at your own door within more effective to ten functioning days. Please note of which shipping times might vary from 1 courier company in order to another. It is therefore, always preferable to buy with a reliable company. To help ensure your bundle arrives safely, we always advise that will you sign your current parcel’s “Thanks Regarding Sending” section when it arrives. Your local delivery services are required to clearly display this personal confirmation on almost all sent items, which include Element Vape items.
When your parcel has arrived at your entrance, you will have to collect this as soon because possible. This is normally done by completing a self-addressed, stamped envelope with your return address and tracking quantity. Upon arrival, keep your unit is totally charged and well prepared to begin using that immediately. Tend not to hold out for your Component Vape product to be able to warm up; that should not be stressed sufficient, especially in the case of rechargeable batteries.
As defined within the above paragraph, when shipping in order to UK residents, delivery will be facilitated simply by one of our nationwide network of courier companies, such since DPD, FED EX or UPS — but please enable for additional fees to be obtained into consideration when placing your order. Customers located within the Republic of Ireland are not authorized to buy online. Within most cases, customers located within the Republic of Ireland in europe will be not able to purchase the object by using credit cards or free e cards. We are currently going through some issues along with credit card scams in European countries as well as in certain situations, payments made applying these methods may possibly be declined or reversed. In inclusion, all deliveries in order to EU customers might be subject to taxation and import tasks.
When shipping internationally, please note that traditions procedures are incredibly time-consuming and usually require the help of an independent customs broker. In the circumstance of an imported product, delivery times will be reliant on your courier’s international delivery service and transit periods may greatly surpass our internal shipping estimates. If you are uncertain of expected transportation times, please contact us immediately. International orders will typically arrive within 3 to 5 business days after payment has already been received.
For those questions relating to this matter, you should note that every queries should be aimed towards our company headquarters. Should an individual need for making changes or inquire concerning our services within general, you can do so at anytime during company hours, Monday through Friday, except Saturday, Wednesday, and Thurs. Should you possess any other questions, you can both contact our consumer service team or even one of the sales representatives in the main office. In the event you prefer to place your order online, you are pleasant to visit our website and follow the simple instructions offered. All billing in addition to ordering information will be provided from the click of a button.
As constantly, we strongly recommend that all requests be paid with regard to completely before shipping and delivery or delivery of products. Any modifications to shipping or even delivery policies will probably be clearly indicated on receipt of payment. In the celebration of a defect in any item, please contact us all right away for any return or alternative. As long as your satisfaction will be our most critical, we all will work together with you to definitely make certain that you have got the Disposable Vape absolute best electric products available.